WHAT ARE MY SHIPPING OPTIONS AND COSTS?

After your order is received, we will start processing it immediately. Orders successfully processed before 16:30 CET will be shipped the same day from our warehouse in The Netherlands. All our packages are shipped via DPD and delivered Monday through Friday.

Depending on your shipping address, you can expect your products to be delivered to you earliest the next day, up to several days. See a table of our transit times.

Shipping within the European Union is free for orders over GBP 90, otherwise it's GBP 4.49 per order. Duties charged by customs of non EU countries (like for example Norway and Switzerland) are for your own account.

 

Order Amount	DPD Standard
£0.00 - 90.00	£4.49
From £100.01	Free!

 

HOW LONG WILL IT TAKE UNTIL MY ORDER IS DELIVERED?

Our orders are shipped daily via DPD. Approximate transit times from when your order ships out of our warehouse to delivery in your region can be found below.

WHERE DO YOU SHIP?

We currently ship directly to addresses in the European Union, Switzerland and Norway. Unfortunately the Channel Islands, Malta, Madeira, Liechtenstein, Gibraltar, French overseas territories (Guadeloupe, Martinique, Guyana, La Reunion Islands and Mayotte) and the Canary Islands are outside our shipping region. We do not ship to any countries outside the available site regions, though we hope to offer this in the future.

 

CAN I SHIP MY ORDER TO A MILITARY ADDRESS OR P.O. BOX?

Unfortunately, we cannot ship any orders to military address or PO boxes, our apologies.

 

WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?

If you are not home to receive your packages, DPD may deliver them to a nearby DPD Collection Point to pick up later - often on the same day. All DPD Collection Points are pre-approved by DPD to ensure your package will be safe. They are also equipped with the latest DPD technology so that you can be sure to get your package quickly and conveniently. An officially recognized or government-issued ID is required when picking up packages.

When there’s no DPD Collection Point available in your region, DPD will make 3 attempts to deliver your order. You can reschedule the delivery by using the tracking code on the DPD website. After the 3rd attempt the order will be returned to our warehouse.

 

CAN I TRACK MY ORDER?

Yes! After placing your order, it will be processed by our warehouse. As soon as you order leaves our warehouse you can track your shipment via My Account. If you do not have an account, you can use the TRACK link from the shipping-confirmation email. This link will send you to the DPD website.

Be careful when entering your delivery address! If your order cannot be delivered it will be sent back to our warehouse.