HOW DO I CONTACT EMERICA ONLINE CUSTOMER SERVICE?

Emerica online customer service is available Monday - Friday 9:00 AM to 5:00 PM PST. If no one is available to answer at that time you can leave a message and we will return your call the following business day. You may also email online customer service and we will return your inquiry within 48 business hours.

See contact information below:

• Phone: 1-877-838-6437 (toll free worldwide) or 949-900-2772 (within California)
• Email: customerservice@emerica.com
• Please check your spam folder if you have not received a response within 72 hours.

COVID-19 Update: During this time, our customer service team is currently working remotely. Phone access will be not be available until further notice, however our warehouse continues to ship our orders as usual. Please contact us through email regarding ANY inquiries and expect a 72 hour response time. Thank you!

WHERE ARE YOUR OFFICES LOCATED?

Our U.S. headquarters is located in Southern Orange County. Our offices are open 9:00 AM to 5:00 PM Monday through Friday. See info below:

Sole Technology
26921 Fuerte Drive
Lake Forest, CA 92630
949-900-2772