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HOW DO I SIGN UP FOR AN EMERICA.COM ACCOUNT?
WHAT SHOULD I DO IF I HAVE FORGOTTEN MY PASSWORD?
WILL MY EMERICA.COM CUSTOMER ACCOUNT WORK WITH THE NEW EMERICA WEBSITE?
WILL MY STORE CREDIT AND REWARDS POINTS FROM THE PREVIOUS EMERICA WEBSITE WORK WITH THE NEW ONE?
HOW DO I PURCHASE A GIFT CARD FOR THE EMERICA ONLINE STORE?
HOW DO I CHECK THE BALANCE OF A GIFT CARD?
You can can create a new account here. Returning users can also use the same link.
Just go to "My Account" and click the 'Forgot Password' link and we will send a new password to your nominated email account.
Yes, we have migrated all previously created emerica.com customer accounts from the old site to our new website. Your user name and password should work the same as before. If you have any issues please contact our Emerica online customer service team and we will be glad to help you out.
Unfortunately, store credit and reward points accrued from the previous website will not transfer over or work with the new website. Emerica.com will no longer offer reward points on online purchases or offer store credit.
If you did have store credit or reward points from the previous website, Emerica.com customer service will be sending you an email with a gift cerfticate to the new website of the total amount of store credit/reward points you had in your account. The email will be sent to your email on file from your Emerica.com customer account. The gift certificate is good for 1 year and is non-refundable and non-transferable.
If you have any questions at all please contact Emerica.com online customer service and we will be happy to answer any questions.
You can purchase a online gift card here. An online gift card can be ordered in any amount between US $20.00 and US $300.00. They are sent via e-mail to any individual the purchaser chooses with a valid e-mail address. The recipient of an online gift card will receive an e-mail with a gift card code redeemable only at Emerica.com.
You can check the balance of a gift card here. Please enter the 16 digit code in the check balance box at the bottom of the page to see the remaining amount on your online giftcard.