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DO YOU HAVE VEGAN STYLE SHOES?
WHERE DO I GO TO REDEEM AN EMERICA ONLINE GIFT CERTIFICATE?
WHY HAVEN'T I RECEIVED A CONFIRMATION EMAIL OF MY PURCHASE?
DOES THE COLOR OF THE PRODUCT MATCH EXACTLY THE PHOTO ON THE WEBSITE?
WHEN WILL NEW STYLES OF EMERICA PRODUCT AVAILABLE?
HOW CAN I GET STICKERS?
Emerica offers vegan style footwear for Men and Women. Please see current collection here.
To redeem your online gift certificate, have your gift certificate code that was emailed to you ready. You can enter that code in the billing section of checkout which will deduct from your total purchase. You will need to pay the difference on the order if there is any. You may check your balance on our website or in the billing section as well. Please note the "COUPON" code section is different from the "GIFT CARD" code section. Your gift card code will not work if entered in the coupon code section. The gift card code section will be directly under where you'll enter your email address during checkout. If you have any trouble or issues applying your gift card, please contact us BEFORE submitting your order.
The most common reason is an incorrect e-mail address has been entered or the confirmation e-mail has been caught in a junk mail filter. Please make sure that you have correctly entered your e-mail address in your account information and check that the e-mail hasn't been caught in your junk mail. Please contact Customer Service if you need a confirmation e-mail to be re-sent.
It is possible that the color on the photo is slightly different than the original color of the product. This is possible because not everybody has the same color settings on their computer. Please take into consideration your screen resolution settings on your computer.
We release new offering of product about 4 times a year. Not all product will carry over into the next season. We do special releases throughout the year as well. You can sign up for our newsletter to keep up with what is going on with emerica. Unfortunately we are unable to supply you with product that is several years old. Product you see on the website is everything we have in inventory.
Please send $2.00 USD and self addressed stamp envelope to the address below. Please allow 4-6 weeks for delivery.
Attn: Emerica Online Store
26921 Fuerte Drive
Lake Forest, CA 92630